Welcome to Annkriti. By accessing or using www.annkriti.com (the “Website”), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. Introduction
Annkriti is a provider of natural and organic grocery products, including spices, oils, pulses, ghee, jams, pickles, dry fruits, and seasonal fruits. These Terms govern your use of the Website and your purchases from Annkriti. By using this Website, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.
2. Orders and Acceptance
· All orders placed through the Website are subject to acceptance by Annkriti.
· We reserve the right to refuse or cancel any order at our discretion, including but not limited to:
o Non-availability of stock
o Pricing errors
o Incorrect or incomplete customer information
· Upon acceptance of your order, you will receive an order confirmation via email.
3. Pricing and Payment
· All prices displayed on the Website are inclusive of applicable taxes, unless explicitly stated otherwise.
· Payment must be made via the available payment methods listed on the Website.
· Annkriti reserves the right to correct any pricing errors and cancel affected orders with a full refund.
4. Shipping and Delivery
· Delivery timelines are estimated and may vary depending on location, stock availability, and external factors beyond our control.
· Annkriti is not responsible for delays caused by third-party courier services or unforeseen circumstances.
· Any delivery-related issues must be reported within 48 hours of order receipt.
5. Returns, Exchanges, and Cancellations
· Annkriti offers a 5-day exchange/return policy for products that are unused and in their original packaging.
· Orders can only be cancelled prior to shipment.
· For detailed instructions regarding returns, exchanges, and refunds, please refer to our Refund, Return & Cancellation Policy.
6. Customer Responsibilities
· Customers must provide accurate and complete information, including billing and shipping details.
· Users agree not to misuse the Website or engage in any activity that may disrupt or damage its operation.
7. Product Information and Intellectual Property
· Annkriti makes reasonable efforts to ensure that product descriptions, images, and prices are accurate.
· All content on the Website, including images, logos, and text, is the intellectual property of Annkriti and may not be used without prior written permission.
8. Limitation of Liability
· To the fullest extent permitted by law, Annkriti shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or the purchase of products.
· While Annkriti ensures the highest quality standards, it is not responsible for misuse of products or adverse effects caused by allergies or sensitivities.
9. Amendments
· Annkriti reserves the right to update or modify these Terms & Conditions at any time without prior notice.
· Continued use of the Website constitutes acceptance of any such changes.
10. Contact Information
For any questions regarding these Terms & Conditions or your orders, please contact us at:
Email: kesarishalya@gmail.com
Phone: +91 9310455806
